Shipping Policy
This Shipping Policy applies to AVE™ Cosmetics Companies, avecosmetico.com, and certain direct purchase activities completed through WhatsApp or approved communication channels.
Shipping conditions may vary depending on the product source, fulfillment partner, brand platform, supplier, promotional campaign, or sales channel used at the time of purchase.
1. Third-Party and Brand Fulfillment
Some products promoted, referenced, recommended, advertised, or linked through AVE™ Cosmetics Companies or avecosmetico.com may be fulfilled, shipped, processed, or managed directly by third-party companies, suppliers, affiliate partners, or official brand platforms including Mary Kay.
Orders completed directly through Mary Kay or other external platforms are subject to their own shipping policies, processing timelines, delivery methods, tracking systems, carrier operations, and customer service procedures.
2. WhatsApp and Direct Orders
Certain promotional, direct-sale, local-delivery, or manually confirmed purchases may be completed through WhatsApp or direct communication with AVE™ Cosmetics Companies.
Shipping timelines for those orders may vary depending on product availability, supplier access, destination, inventory status, payment confirmation, and delivery coordination.
3. Processing Times
Processing times are estimates only and may vary depending on demand, supplier delays, holidays, inventory verification, weather conditions, carrier operations, customs procedures, or operational circumstances.
AVE™ Cosmetics Companies does not guarantee exact shipping or delivery dates unless explicitly confirmed in writing.
4. Shipping Regions
Product availability and shipping eligibility may differ depending on the customer’s country, state, region, or local regulations.
Certain products, promotional items, beauty collections, or supplier offers may only be available in selected territories.
5. Delivery Responsibility
Once an order has been transferred to a shipping carrier, fulfillment partner, supplier, logistics provider, or external platform, delivery timing and transportation operations may become the responsibility of that provider.
Delays caused by carriers, customs agencies, weather events, failed delivery attempts, incorrect addresses, or external operational issues may occur.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at the time of purchase or confirmation.
AVE™ Cosmetics Companies may not be responsible for delays, losses, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
7. Tracking Information
Tracking details may be provided when available depending on the shipping method, carrier, supplier, fulfillment partner, or platform handling the order.
Some direct-delivery or locally coordinated orders may not include automated tracking systems.
8. Shipping Fees
Shipping costs, delivery charges, handling fees, customs duties, import taxes, or regional surcharges may vary depending on the order, destination, fulfillment source, and delivery method selected.
9. Contact
For shipping-related questions regarding direct WhatsApp purchases, customers may contact AVE™ Cosmetics Companies through the same communication channel used during the order process.
Questions regarding orders completed through Mary Kay or external platforms should be directed to the corresponding company or platform responsible for fulfillment.
By placing an order through AVE™ Cosmetics Companies, avecosmetico.com, WhatsApp, or affiliated promotional channels, customers acknowledge and agree to this Shipping Policy.